Amy Mathews,
117 River St, Boston, MA 02127
Phone 617 2478459 Cell phone 617 8471269
mathewsa@hotmale.com

OBJECTIVE: To obtain a position within retail management that will further develop my strong leadership and organizational skills.

CAREER PROFILE:

Excellent organizational, analytical and interpersonal skills.
Expert in forecasting, planning and creating new opportunities.
Specialist in cost and inventory control.
Increased percentage of store sales from 12% to 21%.
Adept in the innovative and profitable presentation of products.
Interact with customers on a personal level providing exemplary customer service.

EXPERIENCE:

Home Improvement Department Store, Boston MA 2000 - Present
General Manager

Managed the above department store specialising in DIY products, with responsibility for 200+ employees.
Implemented challenging sales targets designed to grow the business by 12.5% quarter on quarter.
Planned and executed new product launches and sales promotions.
Responsible for all financial transactions and returns.
Grew sales by 22% plus in 2001 as a result of the competitive sales targets, winning 2nd prize within the Company in the Increased Sales category.
Responsible for the day to day management of a large staff, dealing with all HR issues and resolving any staff conflicts that arose.

Homewares Department Store, Boston MA 1998 - 2000
Supervisor

Supervised the furniture department of a large department store.
Managed eight employees within this department.
Assisted the promotions team with the display of new items of furniture for the Spring/Autumn ranges.
Coordinated the scheduling of staff holidays and the implementation of new sales targets.
Provided direction for the staff within my team, completing performance assessments, providing constructive feedback and resolving tensions.

Helena's Home Designs, Boston MA 1997 - 1998
Sales Assistant

Provided advice and assistance to customers within the store.
Responsible for opening and closing the store on a day-to-day basis.
Responsible for the reconciliation of sales transactions and the balancing and lodging of the day¡¦s finances.
Created window displays on a monthly basis to promote new merchandise.

EDUCATION:

BA in Business Management, Boston University1994 - 1997
Graduated with Honours
BS in Computer Science (Night Course) 1999 - 2002